How to Have a Conversation with Someone Who Disagrees

Face Off by Aaron from Seattle, CCA 2.0

Few people want to have a conversation anymore. They want to rant about their own opinion, but don’t really want to hear from those who disagree. This is especially true in politics and in the church. Now, to be fair, people don’t negotiate their closely held values. Politics and religion are values-driven. But there’s a difference between being firm in your beliefs and refusing to hear those with whom you disagree.

I was at Annual Conference a few weeks ago. This is our yearly gathering of clergy and laity in our region. I happened to run into a few of my colleagues who were staffing a display booth for an association that I was pretty sure was advocating a position on an issue that was opposite mine.

I’m not going to share the issue because that is not relevant. In the family systems approach to leadership, one mantra is, “It’s process, not content.” Understanding the emotional process is the key issue. The approach is called leadership through self-differentiation, which is being able to define and articulate your own goals and values, amidst surrounding togetherness pressures, AND stay in touch emotionally. The process part of this is the ability to say what you believe, in a non-anxious way, without cutting off emotionally from the other. This is true regardless of the issue. It’s the process that matters, not the content.

The key to having a hard conversation is to be able to share what you believe while giving the other the freedom to disagree.

If people don’t negotiate their closely held values, then why would you try to convince them to change their minds?

The best way to have a hard conversation is to be straightforward. You can say, “This is what I believe, but you don’t have you to agree with me.” The fact that you will continue to respect who they are as a person, even if they don’t agree with you, is implicit in this statement. If you want, you can say it explicitly. “This is what I believe. I respect that you may not agree.”

If you are dealing with an emotionally mature person, this may be the start of a real conversation. If not, things can get anxious. When you self-differentiate, that is, say what you believe while staying in touch, a more mature person will do the same. She might say, “I see how you might think that, but I disagree. What I believe is…” You can work with that.

I had a conversation with one of the colleagues mentioned above. I consider this person to be a friend, as well as a partner in ministry. We’ve known each other a long time and we both know each other’s positions. So in this case, we didn’t start there. There was no reason for either of us to state our positions or to try to convince the other to change their opinion. But we did have a conversation. More on this later.

When you state your position, the less mature will respond by trying to define you, not themselves. “How can you say that? You are going to lead people astray with that kind of thinking. You are way off base.” These are the folks who rant on social media about how everyone who disagrees with them is ruining the world.

When you get this kind of response, it’s best to politely cut things off. If you can do it in a light-hearted way, that’s even better. “Hey, I can see we don’t agree on this, but that’s OK. I still love ya.”

But, let’s assume that you’ve gotten off to a good start. You’ve stated your position in a non-anxious, non-threatening way, and so has the other.

The best thing you can do in a hard conversation is to ask questions.

If there is common ground to be found, then the only way to get there is to stop battling and start listening. Remember, this is not about trying to convince the other person to agree with you. It’s about learning from the other. Asking questions is how you learn.

It also helps you to maintain a non-anxious presence.

Edwin Friedman, in his book Generation to Generation, says, “Asking questions is a great way to remain both non-anxious and present (p. 72).”

Here’s how I started the conversation with my colleague. I tried to keep it light, so I said, “Tell me about your association. All I have heard is rumor and innuendo.”

And we talked. We listened. We actually found some common ground. I came away from this conversation thanking God.

Real conversations about difficult issues are rare these days.

Our country is polarized. It’s easier to hang with like-minded people and criticize the other. It’s scary to think of having a conversation with someone who disagrees because it can get messy. But we’re never going to get anywhere in our country or in the church if we aren’t willing to try.

Questions for Reflection:

Who do you know that disagrees with you on an important issue?

How can you have a conversation with them?

What is stopping you?

 

Four Things You Can Do When You Are Anxious

Photo by Olu Eletu

“So do not worry about tomorrow, for tomorrow will bring worries of its own. Today’s trouble is enough for today.

Matthew 6:34

Jesus says, “Do not worry.” It’s good advice. But it’s hard to follow. If you could just will yourself to do it, you would. Maybe you can.  If so, this post is not for you.

Seth Godin says anxiety is experiencing failure in advance. Don’t worry about tomorrow. Today is tough enough. Anxiety gets in the way.

The key to effective leadership is the ability to be a non-anxious presence. And the key to being a non-anxious presence is self-differentiation. This is the ability to clarify and articulate your own goals and values in the midst of surrounding togetherness pressures.

My recent posts on how to take an emotional stand went into this in depth. A big part of this is doing your own work. That is, looking at your own family of origin to understand which relationships cause you anxiety. Reworking those relationships will help you to be a non-anxious presence in other anxiety-producing situations.

But, doing your own work is a lifelong task. What can you do now? Here are four proven approaches you can try.

One: Pray

Even if you are in the midst of an anxious situation, such as getting yelled at or being put on the spot, you can pray. There is nothing wrong with pausing. This is what thoughtful people do naturally. While you’re pausing, pray.

It could be as simple as, “Lord, help me.”

Or, “Lord, help me to see this situation as you do.”

Or, “Lord, give me the words to say in this moment.”

I’m sure you can think of other helpful variations. Find what works for you.Prayer will calm you and will, indeed, help you know what to say. More importantly, it can help you to see things as God sees them. It will put things in perspective and it will help you to see the other person as a child of God. This is always a good thing.

Prayer will calm you. It will help you know what to say and do, either in the moment or as you move forward. More importantly, it can help you to see things as God sees them. It will put things in perspective and it will help you to see others as children of God. This is always a good thing.

Two: Breathe Deeply

While you are praying, start breathing deeply.

This seems basic, but it works. This Forbes article shows how deep breathing is good for the brain. It credits the western understanding of the practice to Dr. Herbert Benson’s 1970’s book, The Relaxation Response. Many have known the benefits of what Benson calls controlled breathing, but it I didn’t discover until 40 years after his book. I should have known better, since my own Japanese roots are steeped in the eastern practice of deep breathing.

The Forbes article describes controlled breathing this way:

“The basic mechanics of controlled breathing differ a bit depending on who is describing them, but they usually include three parts: (1) inhaling deeply through the nose for a count of five or so, making sure that the abdomen expands, (2) holding the breath for a moment, and (3) exhaling completely through the mouth for a count longer than the inhalation.”

Deep breathing releases a neurotransmitter called acetylcholine that increases focus and calmness, as well as decreases anxiety.

So, whether you are thinking about a difficult situation or you are faced with an anxiety-producing situation, the first thing you should do is breathe deeply. If you practice this during meditation, you’ll get good enough to do it even when someone is yelling at you.

Three: Reframe the Situation

There is no biochemical difference in your brain between anxiety and excitement. Both are considered emotional states of arousal and both are driven by the release of a hormone called norepinephrine. The only difference is one is negative and one is positive.

So, while you are breathing deeply, try a technique called Anxious Reappraisal, as cited in this article from The Atlantic. Instead of trying to calm down, tell yourself you are excited.

When you are frantically scrambling to host 25 guests at your house say, “I’m excited to have all these people over because they mean a lot to me.”

Or when you’re getting ready to go into a meeting that you know will get tense say, “I’m excited to hear what others have to tell me, even if it’s negative, so I can use it to get better at what I do.”

This seems stupid, but it works. Study after study has shown that reframing the situation from anxiety to excitement improves performance in the anxiety-producing situation.

Alison Wood Brooks, a Harvard Business School professor, is the author of several of these studies. According to The Atlantic article, “The way this works, Brooks said, is by putting people in an ‘opportunity mindset,’ with a focus on all the good things that can happen if you do well, as opposed to a  “threat mindset,” which dwells on all the consequences of performing poorly.

If, as Seth Godin says, anxiety is experiencing failure in advance, then excitement is experiencing success in advance. It’s your choice.

Four: Focus on the Present

In Matthew 6, when Jesus says “Do not worry,” the Greek word for worry is best translated anxiety. Its literal meaning is to be divided and the figurative meaning is to go to pieces or be pulled apart.

My take on this is, when you are anxious, your mind is being pulled apart. It’s trying to stay in the present, but it’s being pulled into a future that you fear. You are experiencing failure in advance.

While you’re breathing deeply and after you have told yourself you are excited. Focus on the present. Instead of stressing about something that you can do nothing about, practice mindfulness. You can focus on all the details of your current surroundings. Or you can focus on your breathing, combining two anxiety reducing practices into one. It’s hard for your mind to pulled into experiencing failure in advance when it’s firmly planted in present.

Anxiety is hard to avoid, but you can handle it more effectively. It just takes practice. Give it a try.

Questions for Reflection:

What makes you anxious?

How do you respond?

How can you use these practices to handle anxiety better?

How to Take an Emotional Stand-Part 2

Photo by andresumida CCA 2.0


In Part 1
, I shared what I have learned about taking an emotional stand. I defined taking an emotional stand as being able to say what I feel and what I believe in a non-anxious way. That post was mostly about technique: using “I” statements, not blaming, giving others the freedom to disagree and keeping anxiety in check.

This post goes deeper.

According to family systems theory, if you find it difficult to take an emotional stand, it has its roots in your family of origin. Ask yourself, is there a relationship that makes you anxious? If so, it’s very likely that if you learn to take an emotional stand in that relationship, you will be able to do it in other situations.

Here’s my story.

I encountered family systems theory in seminary when I was 30. As I reflected on my family of origin, I realized that growing up I had difficulty taking an emotional stand with my mother. My mother is an amazing woman. She wasn’t mean or demanding. She was, and is, a strong, determined woman. If she asked or told me to do something, I would just go along, even if I disagreed or didn’t want to. Kids are supposed to listen to their parents. But not every kid just goes along without saying a word.

Recall that in the last post I shared that I had trouble expressing my feelings elsewhere, as well. I avoided conflict. I stuffed my feelings. I was unable to take an emotional stand. As I looked back on my childhood, I realized that this was not just related to my inability to take an emotional stand with my mother. It was because of it.

Here is what is important. It was MY problem. Not my mother’s. It wasn’t her fault that I couldn’t take an emotional stand with her. The problem was in me.

That changed in 1991. I sensed my call to ministry in 1989 and by 1990 I had made the decision to enter the pastorate. I delayed telling my mother until it looked pretty certain that I would receive an appointment to pastor a small church while I went to seminary. I could no longer delay the inevitable.

I called my mother to tell her that I felt called to the pastoral ministry and that I would likely begin serving a church, as well as attending seminary, that year. She didn’t yell. She didn’t scream. But she WAS concerned. And I could tell that she didn’t want me to do it.

We had several conversations over the course of the following month. She asked me about my beliefs, whether it was the right financial decision and whether it was the right decision for our family. It felt like a full-court press.

If this was any other topic, I would have folded on the first conversation. Instead, I remained calm and was able to remain firm in my conviction. I believe this came from outside of me. It came from God because I was being called to ministry. It’s only because of this, that I was able to remain firm in my emotional stand.

At the end of that month of conversations, she wrote me a letter. She said that if I really believed this was the right decision, she and my dad would support me fully. She eventually made me a quilted wall hanging with the nativity. That meant the world to me.

You see, my mom is not a Christian. But she kept her word. She has been supportive in everything that I have done in ministry. She told me a few years ago that she feels closer to God because of me. I’m so grateful for my mother.

Over the years I have gotten better at taking emotional stands. I believe this is because I learned to take an emotional stand with my mom. It’s also taken a lot of work over the years understanding myself and my relationships better. But it started with the emotional stand I took in 1991.

Questions for Reflection:

In what relationship in your family of origin is it most difficult to take an emotional stand?

What would it take for you to rework it?

What’s stopping you?